Why Choose Us
Why Choose Blackburne Strata
Blackburne have a long standing professional history in Strata Management in Western Australia.
The Strata Management industry is currently an unregulated industry that requires no qualifications to participate in. It is therefore vital for Strata owners to be diligent about who has control of their funds and who is carrying out their requests.
Unlike many other Strata Management operators in Western Australia, Blackburne operate under a Real Estate Licence, which means our whole business must adhere to these regulations and Code of Conduct.
For Strata Owners importantly, this means that your funds are held in a Trust Account, that is managed by trust account specialists. These accounts are also independently audited annually.
Members of our team also have specialist skills and work together to provide the best possible solution for your property. Whilst some members of our team specialise in sophisticated large developments, others specialise in the smaller schemes. All of our Strata Managers work together to brainstorm solutions to ensure you receive the best possible outcome. It’s our way of ensuring the safety of your investment for years to come.
We also guarantee our service standards and assure you that our team will always treat you with the courtesy and respect that you deserve.
With every property, we want our service to give enormous confidence to the Council of Owners, and that doesn’t happen through good intentions. It requires detailed service systems to be put in place and rigorously followed, and it demands real accountability.
WE GUARANTEE OUR SERVICE OF STRATA IN PERTH
We can’t make our commitment to excellent service any clearer than that. The only time our team will get a pass on this guarantee is when the problem involves a request for non-standard services or where the situation was out of our control – a natural disaster, for instance.
1 Unless we’re instructed otherwise by the Council of Owners.
- Our strata team will continually stay up-to-date with industry changes and education.
- We will manage your property to the highest standard.
- Our team will respond to your calls within one business day and emails within three business days.
- We'll conduct the AGM within 3 months of the end of the strata company’s financial year 1.
- Our strata management team will issue agendas for General Meetings at least three weeks prior to the meeting date 1.
- We'll issue Minutes of Council and General Meetings to the Council within two weeks of the meeting 1.
I personally have been dealing with the Blackburne Strata Management Team for many years looking after numerous properties. At all times the team has been efficient and productive and in my experience sets the bar in service.
I have always received excellent response times and service from the strata management team at Blackburne, any time there is an issue the admin team are there to help! My strata manager is an absolute star – she answers every call and nothing is ever too much trouble.
Blackburne have been the most useful strata managers that we have ever dealt with and it is a pleasure to deal with someone who is professional and always will reply all of our emails. Why can’t all developers have Blackburne as their strata manager!
Blackburne are one of, if not, the best strata managers I have dealt with over the past 20 odd years!
Blackburne have been extremely helpful and patient with us during a fairly eventful first year with a relatively inexperience strata company and council of owners. We had a lot of questions, and Blackburne have always been quick to respond!