Blackburne - Perth's Strata Management Specialists
Blackburne are leaders in Strata Management services in Perth as evidenced by our long-standing history and reputation in Western Australia as market leaders.
The Strata Management industry is currently an unregulated industry that requires no qualifications to participate in. It is therefore vital for Strata owners to be diligent about who has control of their funds and who is carrying out their requests.
Unlike many other Strata Management operators in Western Australia, Blackburne operate under a Real Estate Licence, which means our whole business must adhere to these regulations and Code of Conduct.
For Strata Owners importantly, this means that your funds are held in a Trust Account, that is managed by trust account specialists. These accounts are also independently audited annually to ensure compliance under our Real Estate Licence.
For each and every one of the strata schemes we manage, we have a team of people in place who are familiar with your building. As well as the Strata Manager, there is also an Assistant Strata Manager, an Administration team and an Accounts team. This way you can rest assured that no matter who is available on any given day (due to planned or unexpected leave etc.) there is always someone who is available that is familiar with your complex.
Our people receive regular industry-specific training, and to maintain meticulous attention to detail, they work to a documented Procedures Manual. If the decades of strata management experience in the Perth area have taught us anything, it’s that every complex is unique and has its own requirements. Our high level of expertise means we’re able to tailor a management solution to meet the needs of your complex.
Our Strata Management team has a strong focus and history on customer service, and in property. Both which combine to give you the best and most consistent Strata Management experience.
Blackburne Strata have consistently won industry awards from SCA(WA) in an increasingly competitive market and continue to be recognised as industry leaders in Strata. This has led to interstate representation however we continue to ensure our clients’ needs are at the forefront of our motivation for consistently exceeding these industry standards within our team.
If you would like to receive a quote on the Strata Management of your complex, contact us today to see how we can assist you and help you to ensure your building’s longevity for many years to come.
Why Choose Blackburne Strata Management?
With every property, we want our service to give enormous confidence to the Council of Owners, and that doesn’t happen through good intentions. It requires detailed service systems to be put in place and rigorously followed, and it demands real accountability.
While our online portal allows all owners to have access to their information on a 24/7 basis, it also allows the Council of Owners to have additional access required for them to undertake their role.
This includes additional reporting functionality regarding the Strata Company’s details and financial position, all of which allow the Council to operate at times convenient to their optimal operation while ensuring they have information they need at their fingertips.
We believe in providing a reliable strata management service and ensuring your scheme is operating to its best capacity. At Blackburne Strata Management, we achieve this by:
- Adhering to regularly refined policies and procedures
- Encouraging use of our Debt Collection procedure
- Having a team available to support your scheme
- Providing an after-hours service for emergencies
- A team who keeps up to date with industry standards with regular training, including ensuring we’re at the forefront of the impending Strata Reforms
- Working closely with your Council of Owners to ensure their directions are carried out
Our Strata team are all members of the Strata Community Association (Western Australia) (SCA(WA)) and the Head of Department is a member of the SCA(WA) Legal Affairs and Public Policy Committee. Blackburne is also an active member of REIWA as well as other property related memberships including UDIA and Property Council.
I personally have been dealing with the Blackburne Strata Management Team for many years looking after numerous properties. At all times the team has been efficient and productive and in my experience sets the bar in service.
I have always received excellent response times and service from the strata management team at Blackburne, any time there is an issue the admin team are there to help! My strata manager is an absolute star – she answers every call and nothing is ever too much trouble.
Blackburne have been the most useful strata managers that we have ever dealt with and it is a pleasure to deal with someone who is professional and always will reply all of our emails. Why can’t all developers have Blackburne as their strata manager!
Blackburne are one of, if not, the best strata managers I have dealt with over the past 20 odd years!
Blackburne have been extremely helpful and patient with us during a fairly eventful first year with a relatively inexperience strata company and council of owners. We had a lot of questions, and Blackburne have always been quick to respond!